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Cooke Policy

Cookie Policy

Effective Date: 22/10/2025
Last Updated: 22/10/2025

This Cookie Policy explains how Zypeme Private Limited (“ZypeMe,” “we,” “us,” or “our”) uses cookies and similar tracking technologies when you access or use our mobile application, website, products, and services (“Platform”). This Policy describes what cookies are, why we use them, the types we use, and your rights to manage or disable them.

By using ZypeMe, you consent to our use of cookies in accordance with this Policy. If you do not agree, you should disable cookies in your device settings or discontinue use of the Platform.

1. What Are Cookies?

Cookies are small data files stored on your browser or device when you visit or interact with our Platform. Cookies help your device communicate with our servers and allow us to remember your preferences, recognize your login session, secure your account, and measure how users interact with ZypeMe.

Cookies are not programs and do not give us access to your personal device, contacts, or stored files.

2. Why We Use Cookies

We use cookies to provide a safe, customized, and efficient dating experience. Cookies help us:

  • Authenticate and verify your account
  • Keep you logged in securely
  • Enable essential app functions (chat, recommendations, matching features)
  • Remember your preferences and app settings
  • Personalize content, including match suggestions and user interface options
  • Improve app speed, reliability, and performance
  • Detect and prevent spam, fraud, and unauthorized access
  • Analyze usage patterns to enhance user experience
  • Deliver relevant notifications or promotional messages (where applicable)

Cookies ensure that ZypeMe continues to function smoothly and securely for all users.

3. Types of Cookies We Use
Cookie Type Description Examples
Essential Cookies Required for core features, security, account login, and session management. Without these, the app cannot function. Login session, authentication, fraud prevention
Performance & Analytics Cookies Help us analyze user behavior and app performance to fix issues and improve features. Crash reports, app speed, Firebase Analytics
Preference Cookies Remember your app settings, match filters, interests, language, and location preferences. Dark mode, search filters
Functionality Cookies Enhance the app by remembering your actions and preferences for smoother usage. User history, match preferences
Advertising/Marketing Cookies (future use) Show personalized promotions or offers. Users will be able to opt-out. Remarketing/Ad tracking cookies
Payment Cookies / Session Tokens Used by Razorpay or payment providers to securely process transactions. Razorpay session token, CSRF payment token
4. Third-Party Cookies and Technologies

We may allow trusted third-party partners to use cookies or similar technologies, strictly for security, analytics, or payment processing. These partners cannot access your personal chats or private content.

Third-party services may include:

  • Google / Firebase Analytics (app performance insights)
  • Razorpay (subscription and payment processing)
  • Cloud Hosting Providers (security and load balancing)
  • Notification Services (e.g., Firebase Cloud Messaging)

Each provider follows its own privacy and cookie policies.

5. Use of Other Tracking Technologies

In addition to cookies, we may use:

  • Local Storage – to store in-app preferences on your device
  • Session Storage – for temporary authentication and navigation memory
  • Device Identifiers – for security, login, and fraud prevention
  • Log Files – to record technical events such as crashes and errors
  • Pixels/Beacons – only for analytics or product improvement (not ads)

These technologies serve the same purpose: improving safety, performance, personalization, and reliability.

6. Managing and Disabling Cookies

Users have full control over cookie behavior. You may:

  • Disable cookies through browser settings
  • Reset or clear cookies from your device
  • Deny app permissions that work with cookies
  • Choose not to accept cookies (essential cookies excluded)

Note: Disabling essential cookies may result in:

  • Inability to log in or access your account
  • Limited app functionality
  • Reduced personalization
  • Possible app instability
7. Data Privacy and Cookie Storage

Cookies may store limited data such as:

  • Session identifiers
  • Device identifiers
  • App settings
  • Location preference (not exact GPS)
  • Technical metadata

Cookies do not store sensitive data such as:

  • Chat conversations
  • Payment card/UPI details
  • Personal identity documents
  • Banking information
  • Passwords or OTPs

All data is handled in accordance with our Privacy Policy and applicable data laws.

8. Legal Compliance

This Cookie Policy is designed to comply with:

  • GDPR (EU General Data Protection Regulation)
  • CCPA (California Consumer Privacy Act)
  • Google Play User Data & Safety Requirements
  • Indian IT Act & Data Protection Principles
9. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in law, technology, or app functionality. Updated versions will include a revised effective date. Continued use of ZypeMe after changes indicates acceptance of the updated Policy.

10. Contact Information

If you have questions or concerns about this Cookie Policy, contact:

Zypeme Private Limited
Innov8 Mantri, 5th Floor
Devara Vishanvli Road, Devarabisanahalli
Bellandur ORR, Bengaluru, Karnataka – 560103
📧 Email: support@zype.me